Contact Us

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Get in Touch

Have a question about ExaLaw? Need help with a document? Want to learn more about our Enterprise solutions? We’d love to hear from you.


Contact Options

General Enquiries

Email: hello@exalaw.com.au

Phone: 1300 EXALAW (1300 392 529) Monday to Friday, 9am - 5pm AEST

Address: Level 10, 123 George Street Sydney NSW 2000


Support

For existing customers with questions about:

  • Your documents or account
  • Technical issues with the platform
  • Billing and subscription questions

Email: support@exalaw.com.au

Live Chat: Available in your ExaLaw dashboard Monday to Friday, 9am - 6pm AEST

Help Centre: help.exalaw.com.au


Enterprise Sales

For organisations interested in:

  • Custom templates and workflows
  • API integration
  • Volume licensing
  • Dedicated account management

Email: enterprise@exalaw.com.au

Phone: 1300 EXALAW (1300 392 529), Option 2

Request Enterprise Demo →


Partnerships

For potential partners including:

  • Accountants and bookkeepers
  • Business consultants
  • HR professionals
  • Technology integrators

Email: partners@exalaw.com.au


Media & Press

For journalists and media enquiries:

Email: press@exalaw.com.au

Download Media Kit →


Lawyers

Interested in joining our lawyer network?

Email: lawyers@exalaw.com.au

Learn About Our Lawyer Network →


Send Us a Message

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Response Times

We aim to respond to all enquiries within:

ChannelResponse Time
Live ChatImmediate (during business hours)
Email SupportWithin 4 business hours
General EmailWithin 1 business day
Enterprise EnquiriesWithin 4 business hours

FAQs

Before reaching out, you might find your answer in our:


Visit Us

Our Sydney office is open for scheduled appointments:

Level 10, 123 George Street Sydney NSW 2000

Nearest stations: Circular Quay, Wynyard Building access via George Street entrance

Please contact us to arrange a visit.